Skip to main content

Managing Your Donation to Many Hopes

Manage your donation details or consider adjusting your support. Options include reducing or pausing donations.

A
Written by Alex Smith

In 2026 we upgraded our donation system, and most recurring gifts now run through BetterWorld. The fastest way to find your gift is to check your most recent donation receipt email. The platform that sent it is where your gift lives, and that is where any changes should be made.

  • Your latest receipt came from BetterWorld: Manage your gift through your BetterWorld account. This applies to most donors, including everyone giving by credit card or bank transfer.

  • Your latest receipt came from Donorbox: Manage your gift through your Donorbox account. This mainly applies to supporters giving through PayPal.

  • Your latest receipt came from GoFundMe Pro (formerly Classy): Use the link in your receipt to manage your gift there.

Good to know: If you gave by card in the past, you may still see a paused plan in Donorbox. That is simply your old record from before the upgrade. Your active gift lives in BetterWorld, and any changes should be made there.

Not sure where your gift lives? Email us at [email protected] and we’ll take care of it for you.

Rethinking Your Support? Let’s Explore Options

Your generosity has significantly impacted the provision of transformative education to children. We’re immensely thankful for your support.

Before you proceed to cancel your donation, please consider these alternatives that have helped other members of The Rising community:

  • Reduce Your Monthly Donation: An adjustment to a lower monthly donation can still make a significant impact, allowing you to remain a vital part of our efforts.

  • Pause Your Donation: Temporarily pausing your donation is another option if current circumstances make continuous support challenging. A commitment as modest as $5 a month is greatly valued and helps sustain our impact.

We appreciate that personal circumstances evolve, and we’re here to help you make the best possible choice about your contribution.

Cancelling Your Donation

Should you want to cancel, please email us at [email protected] or call (848) 278-7245.

Did this answer your question?